Returns & Exchanges

At Viasox, we want you to be completely satisfied with your purchase. If your new socks aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in their original, unworn condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the original, unwashed items back into their packaging and include the packing slip to ensure our warehouse team can identify your order.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or ship out your exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing