Frequently Asked Questions
Everything you need to know about our premium diabetic socks and accessories.
What makes Viasox different from regular socks?
Viasox are specifically designed for individuals with diabetes or circulation issues. They feature a non-binding stretch top that doesn't constrict blood flow, seamless toes to prevent irritation, and a cushioned sole for maximum comfort and protection.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States and Canada. International orders may take 10-21 business days depending on the destination and local customs processing.
Can I return my socks if they don't fit?
Yes, we offer a 30-day money-back guarantee. If you are not satisfied with the fit or quality, you can return your unworn items within 30 days of purchase for a full refund or exchange.
What are your socks made of?
Our socks are crafted from a high-quality blend of bamboo charcoal, cotton, and elastane. This combination ensures breathability, moisture-wicking properties, and the necessary stretch for sensitive feet.
How should I wash my Viasox to ensure they last?
To maintain the integrity of the fibers, we recommend machine washing your socks in cold water on a gentle cycle and tumble drying on low heat or air drying.
Do you offer bulk discounts or subscription plans?
Yes, we offer various bundle packs that allow you to save more when you buy more. We also offer a subscription service so you can have fresh socks delivered to your door at regular intervals with an additional discount.